* Please note that this document is an unofficial translation and was prepared for reference purpose only. The original release is in Japanese.

ARTICLE 1 PURPOSE OF THESE TERMS

These Terms set forth the terms and conditions of use pursuant to which the home appliance remote control service “rimoco+” (hereinafter referred to as the “Service”) is provided by FAMILYNET JAPAN CORPORATION (hereinafter referred to as the “Company”).

ARTICLE 2 DEFINITIONS

The following terms used herein shall have the meaning as set forth below.
(1) “User(s)” means the resident of an exclusively owned housing unit at a Specified Property that has consented to these Terms, filed an application with the Company following the method as specified by the Company, and been registered as such.
(2) “User ID(s)” means the code that is used by the User to distinguish itself from others for its use of the Service by way of a password and in combination with a password.
(3) “App” means the smartphone app through which the Service can be used.
(4) “rimoco+ Main Unit(s)” means the telecommunications device that is installed at an exclusively owned housing unit for the Service use, being equipped with the functions of status monitoring and systematic control.
(5) “rimoco+ Subunit(s)” means the telecommunications device, a unit of which is provided by the Company to each exclusively owned housing unit at a Specified Property for the Service use, being equipped with the function of infrared signal transmission.
(6) “Wired Connection Device(s)” is any device that is connected to the rimoco+ Main Unit involving wire-based communication technology for the Service use.
(7) “Infrared Connection Device(s)” means any infrared-connectable home appliance that allows for the Service use when it is connected to the rimoco+ Main Unit or the rimoco+ Subunit using infrared connection.
(8) “Device(s)” means any smartphone, tablet computer, PC, smart speaker, and other terminal device that is used by the User for the Service use.
(9) “IP Right(s)” means copyrights, patent rights, utility model rights, design rights, trademark rights, and other intellectual property rights (including the rights to acquire any of the aforementioned rights and to file applications, etc. to register any of the aforementioned rights).
(10) “Specified Property(ies)” means the property where the Service is provided by the Company for its entirety.

ARTICLE 3 APPLICATION OF THESE TERMS

1. The Company shall provide the Service pursuant to these Terms, while the User may use the Service pursuant to these Terms.
2. Any rules, cautionary notes, guidelines, etc. (hereinafter collectively referred to as the “Notification(s), etc.”) that the Company notifies to the User, regardless of the method used, shall form part of these Terms. In this connection, unless otherwise specified by the Company, each Notification, etc. that is provided to the User shall take effect the moment it is displayed on the App or is otherwise announced through any method as specified by the Company.
3. If any inconsistency or contradiction is found between these Terms and a Notification, etc., the Notification, etc. shall take precedence over these Terms in terms of application.

ARTICLE 4 AMENDMENT OF THESE TERMS

1. If the Company deems it necessary to do so, it may amend, add to, delete, or otherwise modify these Terms (hereinafter collectively referred to as “Amendment, etc.”) pursuant to Article 548-4 of the Civil Code without obtaining the prior consent of the User, by notifying the fact of the Amendment, etc., along with what the Amendment, etc. is, and the date on which the Amendment, etc. takes effect to the User by displaying the information on the App or otherwise announcing the information following any method as specified by the Company, by the aforementioned effective date of the Amendment, etc.
2. If the Company intends to make an Amendment, etc. for which the Company is required by law to obtain the consent of the User, the Company shall obtain the consent of the User through a method as specified by the Company.

ARTICLE 5 SERVICE DESCRIPTION

1. The User may use the Service to remotely operate and monitor the status of any Wired Connection Device or to remotely operate, etc. any Infrared Connection Device. In this connection, the applicable types and scope of Wired Connection Devices and Service details vary depending on the Specified Property, and, therefore, some part of the Service may not be available to all Users.
2. The Company may modify, add to, or abolish the Service, in whole or in part, for operational or other reasons, etc. without obtaining the prior consent of the User. In this connection, the Company shall be exempted from all responsibility for any damage that may arise as a result of such modification, addition, or abolishment.
3. The User agrees in advance that the scope of the Service provision may vary depending on the type of each Device, Wired Connection Device, and Infrared Connection Device being used by the User as well as how it is used by the User.

ARTICLE 6 USE OF THE SERVICE

1. The User agrees to use the Service, and agrees that the Service shall be provided to the User, pursuant to the terms, procedures, etc. as set forth in these Terms (including Notifications, etc.)
2. The User agrees to use the Service while acknowledging the items as set forth below.
(1) There may be instances where the User may not be able to monitor the status of, or operate, a Wired Connection Device or to operate a Wired Connection Device in a certain manner as intended by the User due to its specifications, etc.
(2) There may be instances where the User may need to additionally install a connection terminal, etc. at its own cost in order to properly monitor the status of, or operate, a Wired Connection Device.
(3) There may be instances where the User may not be able to operate an Infrared Connection Device or to operate an Infrared Connection Device in a certain manner as intended by the User due to its specifications or installation location, etc.
(4) The User must arrange at its cost all Devices that may be necessary for it to use the Service and also pay all telecommunication fees, etc. that arise relating to the Devices due to the User’s use of the Service.

ARTICLE 7 FORFEITURE OF RIGHT TO USE

When the User ceases to be a resident at the Specified Property due to its death or sale of the Specified Property or due to the lease having come to an end, etc., the User shall forfeit its right to use the Service. In such case, the User that has forfeited the right to use the Service may no longer view or obtain its previous usage data. In this connection, if the User intends to relocate from the Specified Property to another property that is not a Specified Property, it shall follow the procedure as set forth in ARTICLE 19 [CANCELLATION OF SERVICE SUBSCRIPTION DUE TO RELOCATION] hereof in advance.

ARTICLE 8 SUSPENSION OF RIGHT TO USE AND CANCELLATION OF REGISTRATION

If the User meets any of the criteria as set forth in the items below, the Company may immediately suspend the User’s right to use the Service or cancel its registration without notifying the User in advance:
(1) if it is found that any false information was reported or otherwise provided in the User’s application to use the Service or in its User registration;
(2) if the User engages in any act that is prohibited pursuant to ARTICLE 17 [PROHIBITED MATTERS] hereof;
(3) if the User interferes with the Service operation regardless of the method;
(4) if it is suspected that the purpose for which the User is using the Service is evaluation, analysis, or any other unintended purpose;
(5) if the User violates these Terms or any other rules relating to the Service provision;
(6) if the User engages in an act that negatively affects another User or a third party in connection with the User’s use of the Service;
(7) if it is reasonably determined by the Company that the User qualifies as an anti-social force, etc. (an organized crime group, a member of an organized crime group, a private enterprise, group, or party affiliated with an organized crime group, or any other party similar to any of the aforementioned) or is cooperating or involved with an anti-social force, etc. as set forth above by way of funding provision or other means;
(8) if it is reasonably determined by the Company that any act conducted by the User could disrupt the Service provision; or
(9) if it is otherwise reasonably determined by the Company that the User is no longer suitable as one.

ARTICLE 9 DEVICE, rimoco+ MAIN UNIT, AND rimoco+ SUBUNIT

1. In terms of the remote operation of any Wired Connection Device, the User will not be able to use the Service unless it has the rimoco+ Main Unit and a Device.
2. In terms of the remote operation of any Infrared Connection Device, the User will not be able to use the Service unless it has the rimoco+ Main Unit, the rimoco+ Subunit, and a Device.
3. The User shall manage the rimoco+ Main Unit and the rimoco+ Subunit on its sole responsibility and may not make any modification to them or change their settings, etc. without obtaining the Company’s prior consent.
4. The User may purchase the rimoco+ Subunit either from the Company or a third party as specified by the Company.

ARTICLE 10 HELP DESK AND ADDRESSING OF MALFUNCTIONS

1. The Company shall provide the User with a help desk service through which the User may make its inquiries concerning its use of the Service and have any malfunctions addressed. The phone number for the help desk service is “0120-318-406”, the service hours of which shall be from 9:00 to 22:00 every day. Outside the service hours, the User may only send its inquiry or report a malfunction, etc. by fax or email .
2. If the Company receives from the User a notification of a Service malfunction, the Company shall repair the malfunction as it deems necessary.
3. The scope of the malfunction repair service by the Company as set forth in the preceding paragraph shall be limited to the rimoco+ Main Unit only where the cause of the malfunction lies in the rimoco+ Main Unit and shall exclude any Device, Wired Connection Device, and Infrared Connection Device that are arranged by the User on its own.
4. The cost of malfunction repair and parts replacement shall be incurred by the User, for which the Company shall be exempted from all responsibility, if the malfunction is a result of the User’s fault in terms of its Service use or management, if the warranty period for the rimoco+ Main Unit (which is two years from the initial delivery date for all the housing units at the Specified Property, or the warranty period as set forth in the Important Matter Explanation Form for the Specified Property; if there is any discrepancy, the latter shall take precedence) is expired when the malfunction is notified to the Company by the User, or if the malfunction is caused by a natural disaster, unforeseeable accident, or other event not attributable to the Company.
5. If any parts need to be replaced to repair a Service malfunction, any substitute parts that are equivalent may be used.

ARTICLE 11 RESPONSIBILITY FOR USER ID MANAGEMENT

1. The User shall manage its User ID on its sole responsibility. The User shall also be prohibited from loaning, transferring, changing the holder’s name, selling, purchasing, or pawning its or another’s User ID or have a third party use the User’s User ID regardless of the method.
2. The User shall be held entirely responsible for any acts conducted using the Service under the User’s ID and all the consequences of such acts. In addition, if any inquiry or complaint is filed by a third party concerning the User’s use of the Service, the User shall process or resolve such inquiry or complaint, as the case may be, on its sole responsibility and at its own cost, unless there is any fault on the Company’s part.
3. The Company shall be exempted from all responsibility for any damage that the User may suffer as a result of a third party’s use of the User’s User ID, regardless of whether or not any intentional act or negligence of the User is involved, unless there is any fault on the Company’s part. In addition, all Service usage under the User’s User ID shall be deemed as the User’s own, and as such the User shall be solely responsible for incurring any financial or other obligations that arise from all such Service usage even if any use by a third party is involved.
4. The User may not disclose, divulge, or otherwise make accessible its User ID to a third party and shall endeavor to regularly change the password by following the specified procedure, avoiding any combination of characters that could be easily guessed by others such as its phone number, date of birth, etc. In this connection, if the User becomes aware of an instance where the User ID is being used by a third party against the User’s will or is otherwise known to a third party, the User shall immediately notify the Company of such fact and follow the instructions of the Company.

ARTICLE 12 MANAGEMENT OF PERSONAL INFORMATION

1. The Company may obtain the information and authorization as set forth below from the User in connection with its Service use. In each instance where the Company intends to obtain any personal information (as defined in the Personal Information Handling Policy that is separately set by the Company (hereinafter referred to as the “Personal Information Handling Policy”)) from the User, the Company shall gather the personal information through the User’s voluntary provision. Any personal information that is voluntarily provided by the User to any of the Company’s business partners, etc. and is later legally obtained by the Company from the business partners, etc. shall be handled in the same manner as the personal information voluntarily provided to the Company by the User is handled.

(1) Personal information voluntarily provided by the User
The User’s address (including the property name and room number), name, email address, etc. that may be used to determine the User’s identity as an individual
(2) Information that is gathered in the course of the Service use
a. Information relating to the User’s Device (device information, terminal ID, etc.)
b. Information on the User’s Infrared Connection Device that has been registered for the Service use (the model, manufacturer, remote control pattern, etc. of the Infrared Connection Device)
c. Information on the operation schedule settings relating to the User’s Wired Connection Device and Infrared Connection Device (the models of the Wired Connection Device and the Infrared Connection Device for which any operation schedule settings have been created, the scheduled operation dates and times, etc.)
d. Information on behavioral records (data on the User’s behaviors, settings, selections, entries, usage dates and times, usage hours, usage locations, ON/OFF status of the Wired Connection Device and the Infrared Connection Device, etc. relating to the Service)
e. Information on scenario settings (the models of the Wired Connection Device and the Infrared Connection Device involved in the scenario settings, the dates and times, temperatures, etc. specified in the scenario settings, etc.)
f. Information on the App and its linked devices:
・Basic information on the App such as the model, software version, etc. and the individual unit identification information
・Basic information on the linked devices such as their models, operation protocols, etc.
・Status information that can be obtained from the linked devices
・Log information (IP addresses, access data, etc.)
g. Information on the electrical signals, radio wave signals, etc. that are necessary for remotely operating the Wired Connection Device and the Infrared Connection Device using the App.

ARTICLE 13 INTENDED USES OF PERSONAL INFORMATION

The User’s personal information shall be used only for the following purposes:
(1) to serve the intended uses as set forth in the Company’s Personal Information Handling Policy;
(2) to provide the Service;
(3) to analyze usage conditions and gather statistical data in order to improve the Service;
(4) to provide information and notification to the User concerning the Service;
(5) to provide the help desk service and otherwise handle User inquiries;
(6) to provide Service updates;
(7) to provide such functions and support that improve the user-friendliness of the Service;
(8) to detect whether the User has moved out of the exclusively owned housing unit at the Specified Property;
(9) to provide such information that is individually optimized for the User;
(10) to use as reference information, etc. for product development purposes (including solicitation of participants in trials of new products and functions);
(11) to allow the Company to provide services such as market analysis and marketing support to business entities;
(12) to conduct studies on equipment that will be applied to exclusively owned housing units at real properties that are being sold by real estate sales companies;
(13) to allow the manufacturers of equipment that is or will be applied to exclusively owned housing units at real properties to improve the quality of the equipment; and
(14) to serve any other intended uses ancillary to those as set forth in the preceding items.

ARTICLE 14 PROTECTION OF IP RIGHTS

1. The User shall use all data, information, text, software, images, audio, etc. (hereinafter collectively referred to as the “Data, etc.”) that are obtained using the Service and whose copyrights are owned by the Company or other copyright owners within the scope of the User’s personal use that is allowed under the Copyright Act and shall not use the Data, etc. beyond the scope of the User’s personal use, including without limitation reproduction, sale, publication, broadcasting, and public transmission, unless otherwise permitted by the Company (including obtainment of the permission of any copyright owners where they exist relating to the Data, etc. in question)
2. Concerning any Data, etc. on which technological protection measures are implemented to prevent copyright infringement, the User shall not attempt to circumvent the aforementioned measures.
3. The User shall not allow a third party to engage in any act that constitutes a violation of this ARTICLE.

ARTICLE 15 OWNERSHIP OF IP RIGHTS

1. The IP Rights and any other rights relating to the Service are owned by the Company or their owners that have granted licenses to the Company.
2. The IP Rights relating to all contents that are displayed on the App and the information contained therein are owned by the Company or such other parties that have provided the contents to the Company.

ARTICLE 16 PROHIBITED TRANSFER OF RIGHTS, OBLIGATIONS, ETC.

1. The User may not transfer, loan, or provide as security to a third party the User’s qualification or any of its rights as a User to the Company. In addition, the User may not have a third party succeed the User’s status or any of its obligations as a User.
2. The User may not reuse any data on the Service, in whole or in part, or any data relating to the Service involving any means, provide such data to a third party or allow a third party to use such data, or use such data for any commercial purpose either for itself or a third party.

ARTICLE 17 PROHIBITED MATTERS

1. The User shall be prohibited from engaging in any of the acts as set forth below in connection with its use of the Service:
(1) act that infringes or has the risk of infringing any IP Right of the Company or a third party;
(2) act of transmitting a regular computer program or any harmful computer program, etc. (computer virus, etc.) or have such computer program accessibly by a third party;
(3) act of using the Service while assuming a third party’s identify;
(4) act of reporting or providing any information, etc. to the Company that is false or gives rise to misunderstanding;
(5) act that interferes or has the risk of interfering with another User’s use of the Service;
(6) act of using any technical issue with, or any malfunction of, the Service for any unjust purpose of communicating information on any such issue or malfunction to a third party;
(7) act of reproducing, copying, correcting, adding to, altering, deleting, or putting to secondary use any software program or data, in whole or in part, that is used in the Service provision without obtaining the prior consent of the copyright owner;
(8) act of analyzing, decompiling, disassembling, or reverse engineering any service that is provided by the Company or any of its affiliated companies;
(9) act of interfering with the Service operation;
(10) act of remotely operating any Infrared Connection Device that poses danger when being remotely operated (heater, stove, and other heating equipment, electrical stove, induction cooker, and other cooking equipment, etc., the use of which entails occurrences of open flames and/or sparks, or exposure of their heating units);
(11) act that is in violation of any safety cautions or other cautions concerning the use of the Service that are separately notified by the Company;
(12) act that violates or has the risk of violating any law or regulation;
(13) act of making any unauthorized access to, or use of, any equipment owned by a third party or intended for use concerning the Service (including without limitation any telecommunications equipment, telecommunications lines, computers, other equipment, and software that are arranged by the Company to provide the Service) or act of interfering with the operation of any of the aforementioned equipment;
(14) act of gathering personal information relating to a third party without obtaining the third party’s consent or involving fraudulent means;
(15) act of redistributing, loaning, or selling the Service to a third party;
(16) act of engaging in any commercial or other for-profit activity or preparing for such activity using the Service, unless otherwise permitted by the Company;
(17) act of altering, interfering with, or making unauthorized entry into the Service;
(18) act of using the Service or the App specific to the exclusively owned housing unit at the Specified Property after the User has relocated therefrom or otherwise ceased being associated therewith;
(19) act of falsely assuming the identity of an employee of the Company or a staff involved in the Service operation;
(20) act that is disruptive to public order or good morals; and
(21) other act that is deemed inappropriate by the Company.
2. If the Company suffers any damage as a result of the User’s engagement in any of the prohibited acts as set forth in the preceding paragraph, the Company may request the User to compensate for the damage (including attorneys’ fees and litigation costs) or take any other legal action.

ARTICLE 18 CANCELLATION OF SERVICE SUBSCRIPTION

1. The User may cancel its subscription to the Service and its status as a registered User by completing the procedure as specified by the Company.
2. If the User has any outstanding financial obligations being owed to the Company at the time of its Service cancellation, the User shall forfeit its benefit of time relating to all such obligations, as a matter of course, and shall immediately pay them to the Company in full.
3. The User’s previous inquiries and other related information after its Service cancellation shall be handled pursuant to these Terms and the Company’s Personal Information Handling Policy.
4. The User agrees in advance that after it cancels its subscription to the Service, all information being stored on the App (such as information that is registered on the App by the User relating to its Infrared Connection Device, etc.) will be deleted.

ARTICLE 19 CANCELLATION OF SERVICE SUBSCRIPTION DUE TO RELOCATION

1. If the User intends to relocate from the Specified Property where it currently resides to another property that is not a Specified Property, the User shall be required to cancel its Service subscription by following the procedure as specified by the Company in advance of the relocation.
2. If the User fails to follow the procedure as set forth in paragraph 1 above as it relocates from the Specified Property to another property that is not a Specified Property, it can possibly prevent the next occupant of the exclusively owned housing unit previously occupied by the User that newly becomes a User from receiving notifications from the Company or otherwise using the Service. Therefore, each User shall agree in advance on such possible Service unavailability as set forth above, for which the Company shall be exempted from all responsibility.
3. Notwithstanding the provision of paragraph 1 above, if the Company becomes aware of the fact that the User has relocated from the Specified Property without following the procedure as specified by the Company, the User shall agree in advance that the Company will execute the procedure of cancelling the User’s status as a registered User.

ARTICLE 20 OUTSOURCING

The Company may contract a third party to outsource to it any or all of the operations relating to the Service provision without obtaining the User’s consent; provided, however, that in such case the Company shall manage such outside contractor in a responsible manner.

ARTICLE 21 NON-WARRANTY

1. The Company does not provide any warranty that any software that comprises the Service is free of bugs, defects, and faults, or as to the fitness of the Service for any particular purpose intended by the User. The Company also does not provide any warranty that the Service will be normally operated with any Device using, or being used in combination with, any other software, etc.
2. The Company does not provide any warranty as to the reliability of any notification operation or remote operation of any Wired Connection Device or Infrared Connection Device through the Service. If any damage arises with the User or a third party as a result of any failure of such normal notification operation or remote operation as set forth above, the Company shall be exempted from all responsibility.
3. The Company shall be exempted from all responsibility for any damage that may arise with the User or a third party as a result of any malfunction, technical issue, or abnormal operation of any device being involved in the Service provision.
4. While the Service supports the remote operation of any Wired Connection Devices and Infrared Connection Devices, the User shall be solely responsible for all such operations and operation verification. The Company shall be exempted from all responsibility for any event that may arise from the User’s fault in any operation or operation verification.

ARTICLE 22 DISCLAIMERS

1. The Company does not provide any warranty, nor does it assume any responsibility, as to the completeness, accuracy, fitness, usefulness, etc. of any Data, etc. that are provided by the Company or registered by a third party.
2. The Company shall be exempted from all responsibility for any damage suffered by the User relating to its use of the Service (including any damage suffered as a result of its dispute, etc. with a third party) and for any damage suffered by the User or a third party as a result of any Service unavailability, unless there is a fault on the Company’s part.
3. If any dispute arises between the User and another User, such dispute shall be fully resolved solely between the Users, for which the Company shall be exempted from all responsibility.
4. If any act by the User qualifies as a violation of any law or regulation or a violation of any right, etc. of a third party, the User may be subjected to civil or criminal prosecution.
5. The User shall assume sole responsibility for all of its activities and actions in connection with the Service.
6. The Company shall be exempted from all responsibility for any delayed or failed email delivery resulting from computer system malfunctions, etc. being involved in the Service provision, unless there is a fault on the Company’s part.
7. The Company shall be exempted from all obligation to compensate for any damage that may arise in the environment, etc. where the User has set up and uses its computer, telecommunication line, software, etc. in a certain manner.
8. The Company shall be exempted from all responsibility for any Service suspension, cancellation, or modification, unless there is a fault on the Company’s part.
9. The Company shall be exempted from all obligation to compensate for any damage that may be caused to any computer, telecommunication line, software, etc. by any download made from, or any computer virus infection, etc. occurred through, the Service or any website being operated by a third party, unless there is a fault on the Company’s part.
10. The Company shall be exempted from all responsibility for any damage that the User may suffer due to any Service delay or unavailability resulting from any malfunction of internet connection or information traffic overload, unless there is a fault on the Company’s part.
11. The Company shall be exempted from all responsibility for any damage that the User may suffer in connection with its Service use resulting from any incorrect setting implemented by the User or the User’s failure to implement any firmware update, etc. that was previously notified by the Company.
12. The Company shall be exempted from all responsibility for any action that may be taken by a current or former User using the Service in violation of these Terms that ends up causing damage to another User.
13. The Company shall be exempted from all responsibility for any damage that may be suffered by the User as a result of any personal information of the User getting leaked and having been used by a third party despite the Company’s implementation of reasonable security measures.
14. If the Company suffers damage as a result of any intentional act or negligence of the User, the Company may request the User to compensate for the damage.
15．If the User suffers any damage due to a cause attributable to the Company, the Company shall compensate the User for the damage, which shall be limited to ordinary damage; provided, however, that the preceding limitation shall not apply if the damage results from the Company’s intentional act or gross negligence.

ARTICLE 23 SUSPENSION OF THE SERVICE

1. The Company may suspend its provision of the Service, in whole or in part, if any of the circumstances as set forth below arises. In each such instance, the Company shall provide a notification to the User of the Service suspension in advance except in an exigent circumstance or unavoidable circumstance that prevents the Company from providing the prior notification to the User. In this connection, the Company shall be exempted from all responsibility for any damage suffered by the User resulting from such Service suspension:
(1) if the Company must repair any malfunction of the Service or if such circumstance arises due to which it is reasonably deemed justifiable to suspend the Service from an objective standpoint considering the operational or technological aspect of the Service;
(2) if the internet service being provided to the Specified Property by the Company or a third party experiences any technical issue;
(3) if a circumstance arises due to which it is reasonably deemed difficult from an objective standpoint to provide the Service;
(4) if a lightning strike or other natural disaster or force majeure event occurs;
(5) if the power supply to the common-use areas and housing units at the Specified Property is interrupted;
(6) if a change is made to the settings, installation location, etc. of the equipment involved in the Service provision comprised of the rimoco+ Main Unit and the Wired Connection Device or of any equipment, etc. that is installed at the Specified Property by the Company or a third party to provide the internet service to the Specified Property;
(7) if any unauthorized electromagnetic information enters from outside;
(8) if any telecommunication or connection malfunction arises with the internet;
(9) if any telecommunication malfunction occurs with the Device or any peripheral equipment encounters an issue resulting from inadequate maintenance, malfunction, abnormal operation, etc.; or
(10) if any other circumstance arises that is not attributable to the Company.
2. In addition to such circumstances as set forth in the preceding paragraph, the Company may suspend its provision of the Service to the User without prior notification if any of the circumstances as set forth in the items below arises. In this case, the Company shall swiftly notify the User of the Service suspension, and the User upon receiving the notification shall remedy the circumstance constituting the violation or take any other appropriate action. In this connection, the Company shall be exempted from all responsibility for any damage that the User may suffer as a result of the Service suspension:
(1) if the User violates these Terms;
(2) if the User moves out of the Specified Property; or
(3) if the User engages in any act in connection with its use of the Service that negatively affects another User or a third party.

ARTICLE 24 DISCONTINUATION OF SERVICE PROVISION

If the Service is being provided by the Company to the User at the Specified Property based on a Service contract executed between the Company and the management association of the Specified Property, the Company shall discontinue its Service provision at the Specified Property when the aforementioned contract comes to an end.

ARTICLE 25 NOTICES

1. The Company may provide notifications, etc. to the User by email or by displaying them on the App.
2. Each such notification as described in the preceding paragraph shall become effective the moment its content is displayed on the App by the Company. Each such notification sent by email shall be deemed to have been delivered to the User the moment the Company transmits it to the User.

ARTICLE 26 TRANSFER OF BUSINESS, ETC.

If the Company elects to transfer its business concerning the Service to another company, the Company may also transfer to the business successor the Company’s status, rights, and obligations under these Terms, along with all Users’ registered information and other information simultaneously with the business transfer, to which the User shall hereby consent in advance. In this connection, such business transfer as set forth in this ARTICLE may take the form of an ordinary business transfer, or a company split or any other transaction that results in the transfer of the business.

ARTICLE 27 GOVERNING LAW AND JURISDICTION

1. These Terms shall be governed by the laws of Japan in so far as the formation, effects, and construction of these Terms.
2. If any issue arises between the User and the Company concerning the use of the App or the Service or these Terms, they shall consult with each other in good faith to resolve it.
3. If such issue as set forth in the preceding paragraph arises but cannot be resolved by the User and the Company through consultation, it shall be submitted to the exclusive jurisdiction of the Tokyo District Court for the first instance.

Supplementary provisions
These terms will come into effect from November 5, 2021.

FAMILYNET JAPAN CORPORATION